Andy Murray, CEO of Saatchi & SaatchiX, a 650-person ideas company focused on turning shoppers into buyers gives a gripping presentation on how retailers must proceed to be successful in moving into the hearts of its customers. This presentation is a must see for anyone in the retailing or service industries.
This is the last of three segments from a recent Organizational Champions event. Be sure to also checkout segments one and two from this series.
Time: 43:10 | |