The EQ Leader Part 1: Using Emotions Effectively

In this first part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, sets the groundwork for this day-long Emotional Intelligence Training Seminar.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

Other videos in this series:

• The EQ Leader Part 2: The Business Case for Emotional Intelligence
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 27:00

The EQ Leader Part 2: The Business Case for Emotional Intelligence

In this second part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, explains the business case for Emotional Intelligence, and how it will help your team break through to higher performance.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

Other videos in this series:

• The EQ Leader Part 1: Using Emotions Effectively
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 27:45

The EQ Leader Part 3: Defining and Understanding Emotional Intelligence

In this third part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, digs a little deeper to help you better understand Emotional Intelligence and why it works.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

• The EQ Leader Part 1: Using Emotions Effectively
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 50:35

The EQ Leader Part 4: Video Camera Exercise

In this fourth part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, begins the process of making the theories of Emotional Intelligence applicable. The Video Camera Exercise can help you look back at a situation and analyze it. It helps you to find better ways to handle problems and communicate more effectively with your team.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

• The EQ Leader Part 1: Using Emotions Effectively
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 9:23

The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion

In this fifth part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, the focus is on you. Understanding yourself and why you react the way you do to situations in the workplace is the best place to start. If you don't understand yourself, you will have a very tough time understanding others.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

• The EQ Leader Part 1: Using Emotions Effectively
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 42:41

The EQ Leader Part 6: Choose Yourself

In this sixth part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, will help you take what you have learned and begin to apply it in you reactions, relationships and interactions on your team.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

• The EQ Leader Part 1: Using Emotions Effectively
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 39:55

The EQ Leader Part 7: Give Yourself

In this seventh part of his seven part series, Joshua Freedman Emotional Intelligence (EQ) Expert, brings it all together. After you finish this series you will be equipped to better handle the dynamics of your team and lead more effectively.

Emotional Intelligence is a skill that is proven to be present in the world's most effective leaders. Emotional Intelligence helps a leader to better understand what makes his team tick. It helps a team make better decisions and become more effective.

Attention Team Leaders
Take this training course on your next team building retreat. Joshua Freedman's The EQ Leader: Emotional Intelligence at the Heart of Performance is top-notch training that will help you and your team to move to the next level.

• The EQ Leader Part 1: Using Emotions Effectively
• The EQ Leader Part 3: Defining and Understanding Emotional Intelligence
• The EQ Leader Part 4: Video Camera Exercise
• The EQ Leader Part 5: Emotional Literacy - The Rules of Emotion
• The EQ Leader Part 6: Choose Yourself
• The EQ Leader Part 7: Give Yourself

Time: 43:37

The Power of Role - The Upside of Corporate Politics

Teamwork is an Unnatural Act

Using Consensus Decision Making

• Communicating
• Opening team members minds to new ideas
• Nurturing ideas of all team members
• Sharing information
• Encouraging everyone's participation
• Nurturing active discussion; don't vote
• Supporting ideas that are best for everyone
• Understanding that differences are strength
• Seeking win/win solutions

• 9 reasons to use consensus decision making
• 4 critical times to use consensus for a decision
• 3 other methods for decision making
• 12 step process to reach a decision by consensus
• step-by-step worksheet to guide consensus decision making
• and much more!

Being a Progressive Leader

Introduction to MANAGING FOR VICTORY

• Visioning creates a common focus
• Involving everyone establishes a superior organization
• Continuously improving achieves excellence
• Training, educating, coaching, facilitating, mentoring develops a learning culture
• Owning the work process fosters empowerment
• Recognizing and rewarding builds high performance
• Yearning for victory ensures success

• 3 major reasons for using MANAGING FOR VICTORY System
• 7 benefit of the SYSTEM
• 10 essential beliefs of the philosophy
• 5 critical element of the foundation
• 9 requirements of the VICTORY framework
• 8 considerations for using customers to drive VICTORY
• 5 actions to create a common focus
• 7 elements to establish a superior organization
• 5 specific methods to achieve excellence
• 5 steps to develop a learning culture
• 3 guidelines to foster empowerment
• 7 critical actions to build high performance
• 7 elements to ensure success
• 6 characteristics of progressive leaders
• and more!

Involving Everyone Establishes a Winning Organization

• Including everyone
• Nurturing a team-based organizational structure
• Visualizing synergy as the target
• Opening and sharing information
• Launching teams throughout the organization
• Verifying teamwork regularly
• Energizing the organization/team constantly

• 7 essentials for involving everyone
• 4 keys for a team based organization structure
• 8 benefits of teams
• 6 considerations for emphasizing the value of people
• 10 actions to foster individual contributions
• 8 actions to make teams work
• 3 keys to target synergy
• 2 methods to open and share information
• 6 step process to launch teams
• 8 guidelines to energize teams
• and more!

Building Teamwork Workbook

• Trust
• Effective communication, especially listening
• Attitude positive "can do"
• Motivation to perform and improve
• We mentality
• Ownership of process with pride in accomplishment
• Respect and consideration of others
• Keeping focus

• 8 essential for teamwork
• 8 benefits of teams
• 4 stages of team dynamics
• 4 phase team development process
• step-by-step worksheet to build teamwork
• and much more!

Forming a Team

• Focus on a shared purpose.
• Orient the team to each other and the team process.
• Recognize the expected outcomes.
• Model a common process or methodology.

• 9 situations when a team is appropriate
• 4 situations when a team is not appropriate
• 3 step to prepare to form a team
• criteria to select team leader and members
• a team “kick-off’ meeting checklist
• 12 step process to form a team
• step-by-step worksheet to form a team
• and much more!

Owning the Work Process

• Organize for ownership
• Walk the walk of empowerment
• Nurture pride

• 3 key elements to foster ownership of work processes
• 7 activities to organize for ownership
• 5 reasons to organize for ownership
• 5 essentials to walk the walk of empowerment
• 5 actions to nurture pride
• 5 step to provide an excellence organizational environment
• 4 considerations to reinforce the value of individual contributions
• 6 requirements for investing in people
• 7 actions to display progress
• 6 steps to establish pride communication system
• action process to measure your commitment to work
• and more!

Ensuring Success

• Support change
• Use passion
• Choose to deal with difficult issues
• Create progressive thinking
• Encourage calculated risk
• Study and learn from success and failure
• Seek optimum technology

• 7 key elements to ensure success
• 6 processes to support change
• 7 essentials to use passion
• 4 steps to deal with difficult issues
• 5 activities to create progressive thinking
• 4 step process for taking calculated risk
• 4 methods to study and learn from success and failure
• 10 considerations to seek optimum technology
• 7 step action process to produce success practices
• and more!

Recognizing and Rewarding Builds High Performance

• Satisfy people with the organizational environment
• Act to create a recognition system
• Take time for praise
• Institutionalize celebrations
• Systematize rewards
• Foster rewards for teams
• Yield high performance

• 7 essentials for recognizing and rewarding to build high performance
• 5 keys to satisfy people with organizational environment
• 9 actions to create a recognition system
• 6 step process for giving praise
• 7 considerations to institutionalize celebrations
• 7 actions to systemize rewards
• 4 essentials to foster rewards for teams
• 5 requirements to yield high performance
• 7 step action process to optimize individual in organization
• and more!

Managing For Victory

• Visioning creates a common focus
• Involving everyone establishes a superior organization
• Continuously improving achieves excellence
• Training, educating, coaching, facilitating, mentoring develops a learning culture
• Owning the work process fosters empowerment
• Recognizing and rewarding builds high performance
• Yearning for victory ensures success

Managing Team Conflict

• Make the most of individual differences
• Act to discourage groupthink
• Nurture “positive” conflict
• Act to control conflict
• Get the team to acknowledge conflict
• Encourage open and honest discussion of conflict

• 8 major symptoms of conflict
• 8 differences that can be an advantage to the team
• 9 ways conflict can be positive
• 5 methods to overcome groupthink
• 7 steps to control conflict
• 7 keys to managing conflict
• 6 step process to manage conflict
• step-by-step worksheet to manage conflict
• and much more!

Keeping Score Using Metrics

• 5 characteristics of metrics
• 5 criteria that are not metrics
• 3 basic elements of metrics
• 9 step process to develop metrics
• step-by-step worksheet to develop metrics
• metrics template
• and much more!